|
The statements which follow stipulate the general sales conditions of which Travels Seleciton Reservations must abide by.
ARTICLE 1 - SUBJECT
The legal office of Travels Selection Corporation is located at: Via Argentina 20, Musile di Piave, Venice, Italy, 30024.The present documents determine the rights and obbligations of both parties regarding the sale of products and services in the Website www.riadselections.com.The General Sales Conditions constitute the total rights and obbligations of both parties.
ARTICLE 2 - APPLICABLE RIGHTS AND DISAGREEMENTS
The present contract and following acts respect and are represented by Italian Laws. In case of conflicts arising from misinterpretations or from infulfilments of the agreements, the representatives will pledge themselves to resolve the situation in a friendly manner. In the event that an agreement can not be met, the dispute will be resolved in the Courts of Venice, regardless of the number of people or guarantee calls. Which ever type of contestation and complaint regarding your stay at the choosen structure represented in the website, will be reported directly to the structure, seeing that Travels Selection operates solely as an Intermediazione Agency.
ARTICLE 3 - PRICES
The prices indicated are in Euro and include Taxes. These prices have been negotiated by the suppliers and Travels Selection.
ARTICLE 4 - PAYMENT MODE
The customer must indicate, during the reservation, both the credit card number in his name and the expiry date.The credit cards accepted are VISA and MASTERCARD.The amount which is to be paid as a deposit depends on the agreements taken with each individual structure and it is always indicated on the offer sheet sent to each customer. In most cases, it is sufficient to pay a deposit of the reservation and the balance is paid directly at the hotel upon arrival. In other cases, it is necessary to pay the whole sum in advance as indicated in our offer sheet sent to the customer. The debit to your credit card is made only after reservation confermation by the supplier. No amount will be debited if a mutual agreement is not met. The cost of your stay, during the period indicated by the traveller, is the price indicated by Travels Selection Snc written on the reservation voucher. The final price does not include airport, stations and hotel transfers.All prices are in Euros and include Taxes.
ARTICLE 5 - RESERVATIONS
During the reservation, when the customer clicks on "Confirm" (after having given his banking coordinates) this becomes unequivocally taken as a legal bind for the reservation.
ARTICLE 6-RESERVATION CONFERMATION
The Reservation is confirmed once the travel voucher has been sent by Travels Selection. If the customer does not receive an offer via email from our representitives within 12 working hours of his request, he may contact our reservation office via email at info@travels-selection.com, reminding us of the request (client name, structure name).The confirmation voucher sent to the customer from Travels Selection substitues all previous correspondence and reassumes the information regarding the reservation, costs and contacts of the chosen establishment. This confirmation voucher stands as a guarantee. The customer must present this voucher to the chosen establishment upon arrival. It is also sometimes asked to been shown during customs control. The confirmation of the reservation is accompanied by a debit to your credit card. The amount of deposit depends on the agreements reached with each individual structure, inwhich the percentage is clearly indicated by our agents. The deposit is debited directly on the cardholders/customers credit card.
ARTICLE 7 - CANCELLATION
The customer is responsible for paying all of the due amount deriving from the cancellation of his reservation. The cancellation conditions may varie depending on the clauses stated by the supplier. Therefore, Travels Selection asks that before confirming any reservation that the cancellation clauses be read and understood clearly. The clauses are clearly stated on the reservation and payment pages. The supplier has the legal right to post his cancellation clauses on the web-page representing his establishment. Travels Selection strongly advises the customers to directly contact the establishment in which they have reserved to inform them of a cancellation. The sooner you advise them of a cancellation the less penalalizing are the cancellation penalities for the clients. For outstanding payments due to a cancellation, the client authorizes Travels Selection to debit his credit card, inwhich given at the moment of reservation, and to forward the due sum to the structure in question. The customer will have no legal right to a refund in the case that the cancellation policy is not respected or in the event of an early departure from the chosen establishement.
ARTICLE 8 - DOCUMENTATION RESPONSIBILITY ON WEB SITE
All of the pictures and descriptions furnished in the web-site are supplied directly and with approval of the establishment who is clearly responsible for the pubblished advertisement. Travels Selection is responsible for promoting the structure via its Web-Site but is not in anyway responsible for the text or photos pubblished in the individual site of the structure.
ARTICLE 9 - VISA
It is the customers responsibility to verify all of the customs, sanitation and police formalities for the country in question of visiting. The customer must inform himself with the local Consolate or Embassy of the pertaining country if a Travel Visa is required before entering the country in question.Travels Selection can in no way be held responsible in the event of refusal of the Travel Visa or Transportation Tickets. Therefore, if you cannot present youself at the suppliers destination due to refusal of the Visa or for any other travel annulment motive, you will not be re-emborsed.
ARTICLE 10 - SECURITY
The web-sites of Travels Selection are safe and secure in that Travels Selection has implemented a SSL Security System.
ARTICLE 11 - PERSONAL & NAME INFORMATION
Travels Selection is responsible in not devolging any information to third parties regarding their customers.This is confidential information and will be used only and exclusively by our office for reservation purposes and forwarded onto the chosen establishement once the deposit payment occurs.However, the following Article 11 cannot refuse the passing of personal information to a third party due to a sale of the Agency in question. In conforming with the Computer and Liberties Italian Law dated January 6, 1978, the customer has direct access, modification rights and devolgence rights of his personal detail. In this case, it is sufficient to make an on-line request or a postal-mail request indicating their full name, address and email address.
ARTICLE 12 - LAWS AND JURISDICTIONS
The contract stipulated between the customer and Travels Selection Snc is governed by Italian Law and is subjected exclusively to Italian Courts and Jurisdictions.
ARTICLE 13 - ARBITRATES CLAUSE
Whichever controversy which may arise between the parties concerning validation, efficiency, interpretation and execution of the present contract and other agreements, will be defined and decided by an Administrative Arbitrator of the Arbirtates House and House of Commons in Venice of which all parties declare to have awareness and acceptance of.
|
